DESCRIPTIONThe iconic and bold Cold Cross RR design returns with all new customizable features. Allowing for riders to supply unique sponsor logos, name and number which will then be sublimated into their custom piece. The bonded Omni-Stretch™ shell provides maximum mobility and the right combination of lightweight material with just the right density to provide cold and roost protection. Featuring FXR® Dry Vent™ system to help riders control their core temperature during the heat of battle.
Place your Custom Cold Cross RR Jacket order online.
• Supply all logo files and custom information using the inputs in the “Custom Info” section just below the Quantity selector.
• Some placements for custom uploaded logos may cause default FXR graphics to be moved, removed, or resized to accommodate the custom logos.
• File numbers next to the file inputs correspond to the numbered placeholders shown in the product photos above. Logo placement must be within the designated placeholders in the shaded area of the product photos.
• Once you have completed your order and payment has been processed, your custom order will automatically be put in our work queue.
• Customers will receive one proof of their custom piece for approval within 10-15 business days of placing their order.
• Please allow 3 to 5 weeks production time to fully design and sew your custom piece. Shipping time will be on top of this and will depend on shipping method chosen by costomer.
Details & Specs
• Wind and water-resistant 290g polyester tri-laminate Omni-Stretch™ shell
• 2,000mm/1,000g/m² waterproof/breathable
• FXR Dry Vent™ System - snowproof and moisture resistant side body vent system
• YKK® Vislon front zipper with inner placket
• YKK® hand pocket zippers with fleece lining
• YKK® side body vent zippers
• Hook & loop adjustable cuffs
• Fade-free sublimation prints
Non Returnable, Non Refundable (see warranty & returns policy)
Due to COVID-19, there could be a delay in processing all product returns as items will be quarantined before being received in our warehouse.
30–Day Satisfaction Guarantee
FXR is a premium apparel company and wants to ensure you are completely satisfied with your purchase of FXR Racing Product. If for any reason you are unhappy with an item you have purchased, you have 30 days within receiving your order shipped confirmation email to request a return!
For all purchases of FXR product through a dealer/store, please return to said retailer and reference their return policy as these returns will be done at the retailer’s sole discretion.
For all purchases of FXR product through www.fxrracing.com, please complete the Returns claim Submission to begin your returns claim.
FXR does not process exchanges. If you would like to return an item for an exchange, please complete the Returns claim Submission. When your return is complete you can then place a new order via our website www.fxrracing.com.
- Returns are accepted within 30 days of your order shipped confirmation email.
- Returns must be placed in the mail within 15 days of receiving your Return Authorization.
- Returns are accepted on most regular priced items and select sale items.
- Returns are not accepted on face mask related items (face masks, Balaclavas, Breath boxes), Final Sale Items (see Final Sale section below), or items that have been custom-made or personalized to customer specifications (barring errors/accidents on the part of FXR Racing).
- Products must be returned in their original condition with original packaging (unworn, unwashed, in original packaging, with tags still attached). If an item is received with any visible damage to the packaging and or return labels placed directly onto the product, packaging may be subject to a 10% restocking fee.
- Returns without a Return Authorization Number will not be processed. Always ensure a trackable method of shipping is used as FXR will not be held responsible for packages lost in transit.
Final Sale Items:
Final Sale products are clearly marked “Final Sale” on the product page, just above the Add to Cart button. All items discounted by at least 30% are final sale. Final Sale items are not eligible for returns or price adjustments.
Custom-Made or Custom Printed/Screened Items:
Products that were custom-made or decorated according to customer-provided instructions are not eligible for returns or price adjustments unless an error or damage, explicitly of FXR Racing’s fault, has occurred in direct relation to the custom product.
All gift card products purchased or issued through this site are ineligible for returns, refunds, or price adjustments.
We will accommodate a one-time price adjustment for an item if it goes on permanent markdown within 14 days of your order’s purchase date. A refund of the price difference will be issued back to the original form of payment. Price adjustments will not be accommodated for any items that are part of Flash Sales, short-term campaigns, Black Friday, Cyber Monday or Boxing Week promotion.
Shipping & Handling:
Shipping and Handling charges associated with your initial order are not refundable. Return shipping charges are that of the customers responsibility. Please send your return back via a Trackable method. FXR is not responsible for packages lost in transit.
Minimum Purchase Based Threshold:
If you received a discount based on a minimum order requirement (BOGO, $500 minimum etc.) and wish to return items resulting in your order value dropping below the minimum requirements, your purchase will no longer qualify for the discount and the value of your credit/discount will be deducted from your refund.
Gift with Purchase:
During any 'Gift with Purchase' promotion, if you decide to return any of your purchased items, you MUST return the 'free gift' as well, otherwise the full retail value of the 'free gift' will be deducted from your refund.
Once we receive your return, it can take up to 15 business days for your return to be processed, funds to be transferred and the transaction to appear on your bank or credit card statement.
Something is Wrong with My Order:
In the unlikely event you received an incorrect order, or a damaged or defective item, please complete the Returns claim Submission and specify the issue at hand in the “Message / Return Reason” field.
An FXR Return Authorization Number is required for all FXR returns and will be sent to you once your claim is approved. Items without a Return Authorization Number will not be processed and will not be returned. The return address will depend on the country from which the product is being returned. Shipping costs are at customer’s expense unless the fault is that of FXR’s in which FXR will cover the shipping costs.
Please contact customer service for further inquiries / assistance.
The FXR Racing Inc. website www.fxrracing.com only ships within the United States. Please refer to the site country selector for deliveries outside of the United States
Free Shipping Promotion
"Free Standard Ground Shipping" is offered on orders with subtotals (after discounts, before tax) that are $100 or more (unless specified differently as part of a limited time promotional offer). Orders shipping to Hawaii and or Alaska will not qualify for this promotion. FXR reserves the right to change or discontinue any promotions at any time.
Please note: All “Free Shipping” promotions apply to Standard Ground Shipping unless otherwise specified in the promotion.
Once credit card authorization and verification have been obtained please allow up to 72 hours for processing (excluding weekends and holidays) before your order ships unless otherwise notified. Orders containing items that will be receiving custom name and or number applications may take upward of an additional 10 business days for processing and orders containing custom Cold Cross RR items will take 3 to 5 weeks production time to design your custom piece before they ship.
Standard Ground Shipping (5-10 Business Days)
- Flat Rate $10 – Under $100 (after discounts, before tax)
- FREE – $100 and over (after discounts, before tax)*
Expedited Shipping (2-3 Business Days)*
- Flat Rate $50
*Orders shipping to Hawaii and or Alaska will only qualify for Standard Ground Shipping (5-10 Business Days) and will not qualify for our "Free Standard Ground Shipping" promotion.
Some exceptions may apply. Shipping costs and delivery times are subject to change. Shipping times are estimates and will very based on your ship to location. FXR will not be held responsible for shipping carrier delays caused by weather, holidays or natural disasters.
Please contact customer service for further inquiries / assistance.